NEW ROCHELLE, NY -- A major water main break has interrupted water service throughout New Rochelle and parts of Pelham.
A 16-inch water main broke under Cedar Street near the Radisson Hotel, creating a pool of water nearly a foot deep. Customers throughout the city have reported no water or low pressure with discolored water.
"Suez is investigating calls about low water pressure and no water in sections of New Rochelle, said Suez Water spokesperson Deb Rizzi. "Crews will work to make any necessary repairs as quickly and safely as possible in harsh weather conditions."
Rizzi confirmed that the flooding and loss of service was due to damage to a 16 inch water main.
Talk of the Sound has received reports of water problems from throughout the City from Sutton Manor to Meadow Lane, from Webster Avenue near Eastchester Road, from Washington Avenue in the East End to Stephenson Boulevard in the East End.
"SUEZ crews are repairing a 16 inch water main on Cedar Street in New Rochelle in harsh weather conditions. Customers in New Rochelle, Pelham and other areas may have low water pressure, no water or discolored water. The discolored water is the result of harmless sediment stirred up in the mains. Repairs will take several hours and crews will remain on site until service is restored. SUEZ apologizes for the inconvenience.
Discolored water caused by iron and manganese sediment has no health impact. Even though your water may be discolored, it continues to meet state and federal drinking water standards. Understandably, you may prefer to wait until it clears before using it.
Run a cold water faucet at the lowest level of the house for a few minutes or try running the cold water in the bath tub. If the water does not clear, wait an hour or two and repeat the process. After the water clears, flush the cold water faucets throughout the house. If the water doesn’t clear after a few hours, please contact SUEZ at 877-266-910"